Water, Waste and Land Privacy Statement
Last Updated: November 2024
At Water, Waste, and Land PTY (WWL), we are dedicated to safeguarding the privacy of our users. Our commitment to privacy is fundamental to the trust we build with our clients and partners. This Privacy Policy provides a comprehensive overview of how we collect, use, and protect personal information when users interact with our application and website. These platforms are specifically designed for business purposes, allowing organizations to effectively monitor and manage their infrastructure. We collect information to enhance user experience, improve our services, and ensure compliance with legal regulations. This may include personal data such as names, email addresses, and business details, as well as usage data that helps us understand how our services are utilized. Rest assured, we implement robust security measures to protect the information we collect. We limit access to personal information to authorized personnel only and regularly review our data protection protocols. By using our services, users acknowledge and accept the terms outlined in this Privacy Policy. We encourage users to read the full policy and stay informed about how we handle their personal information. If you have any questions or concerns regarding our privacy practices, please reach out to us directly. Your privacy is our priority, and we are committed to maintaining the confidentiality and security of your data.
Information We Collect
- Personal Information: We collect users’ names, company email addresses, and phone numbers. This information is essential for effective business communication and system access, and it is shared internally within the organization strictly for professional purposes.
- Device Information: We gather device information to optimize the functionality of our application and to enhance the overall user experience. This allows us to identify and implement features that better serve our users’ needs.
- Cookies and Activity Data: Our website uses cookies to track user activity. This data is invaluable for understanding usage patterns, maintaining user sessions, and continuously improving our services to deliver a seamless experience.
Please be assured that we do not collect any sensitive information, such as health data, location, or any personal details beyond those specified above. We are committed to maintaining the privacy and security of our users’ information.
How we use personal data
We utilize personal information exclusively for the following purposes: ensuring system access, facilitating internal communication, and providing essential app functionalities.
No Sharing with Third Parties: We are committed to user privacy and security; therefore, we do not share any user data with external parties or third-party organizations. Your information is kept confidential and is used solely to enhance your experience with our application. This approach allows us to maintain a high level of trust and transparency with our users, ensuring that your personal information remains protected at all times.
How to access and control your personal data
Users have the ability to view, edit, or delete their accounts at any time, ensuring they have complete control over their personal information. While data access controls are limited due to the specific nature of the collected data, we prioritize user privacy and security. As a result, any changes made by users—whether they are updates to personal information, preferences, or account deletions—are immediately reflected in our systems. This real-time feedback guarantees that users always have access to the most accurate and up-to-date information regarding their accounts. We are committed to maintaining transparency and empowering users to manage their data as they see fit.
Data Retention and Deletion
User data is retained for as long as individuals actively engage with the system. When a user decides to delete their account, we recommend implementing a 30-day grace period. This period allows users to review their data one last time before it is permanently removed. During this time, users can access their information and make any necessary decisions regarding its final disposition. After the 30-day grace period, all deleted data is irreversibly removed from our systems and backups. It is important to note that in specific situations, such as compliance with legal requirements, we may have to retain certain data for a longer duration. However, in general, once data is deleted, it cannot be recovered under any circumstances. We prioritize user privacy and data security, ensuring that all processes surrounding data retention and deletion are handled with the utmost care and transparency.
Security Measures
We prioritise data protection by implementing advanced encryption techniques and robust access controls to safeguard personal information from unauthorized access, misuse, or disclosure. Our commitment to data security involves regularly updating our security measures to stay ahead of emerging threats and vulnerabilities. Additionally, we conduct thorough training for our staff on best practices for data handling and protection. We believe that transparency and accountability are essential, which is why we continuously monitor our systems and conduct audits to ensure compliance with data protection regulations. By fostering a secure environment, we aim to build trust with our users and protect their sensitive information at all times.
Children’s Privacy
This application is intended for professional use only and is not designed for individuals under 18 years of age.
Updates to the Privacy Policy
Any modifications to this Privacy Policy will be communicated to users via email and will also be reflected on our public website. In order to stay informed about any changes, users are encouraged to periodically review the policy. This ensures that they are aware of how their personal information is being collected, used, and protected. We value your privacy and strive to maintain transparency regarding our practices. If you have any questions or concerns about the policy or its updates, please do not hesitate to reach out to us for clarification. Your trust is important to us, and we are committed to keeping you informed.
Contact Information
For any inquiries or concerns regarding this Privacy Policy, please contact us:
- Email: australia@wwlengineering.com
- Address: Suite 36, 123B Colin St || West Perth WA 6005 || Australia
Compliance with Australian Privacy Regulations
In accordance with the Australian Privacy Act 1988 and relevant principles, we at WWL take your privacy seriously and are dedicated to safeguarding your personal information. To achieve this, we implement Privacy by Design principles, which means we incorporate privacy measures into the design of our systems and processes from the outset. Conducting regular Privacy Impact Assessments (PIAs) helps us identify and minimise any potential privacy risks that may arise, ensuring that we remain vigilant in our approach to data protection. Furthermore, we comply with the Notifiable Data Breaches (NDB) scheme. In the unlikely event of a data breach that may lead to serious harm, we will act promptly to inform affected users as well as the Office of the Australian Information Commissioner (OAIC). Our aim is to maintain open communication and provide you with the necessary information you need to protect yourself. We believe that transparency is key in building trust with our users. Therefore, we ensure that users are clearly informed about the purposes of data collection, and we seek your consent before using your data. This adherence to the Australian Privacy Principles (APPs) reinforces our commitment to responsible data management and respect for your privacy. Thank you for trusting WWL with your information. We are committed to ensuring your privacy and security while using our application. Our team continuously reviews and improves our data protection practices to provide you with a secure and reliable service. Your confidence in us motivates our ongoing efforts to create a safe environment for all our users. If you have any questions or concerns regarding your privacy, please do not hesitate to reach out to us. We are here to assist you